When the person came to fit the purifier he had to open it and when he opened and installed it .....it started to leak very badly and he replaced the broken part after 2 days it again started to leak from the place where the water comes out ...... If your paying 20k for this u can buy the other version of this ..

This purifier is different from other commonly available purifiers. It looks very elegant and has an LED display showing the life of the germkill kits and filters and emits a beautiful blue light once you press the release button to deliver purified water. Unlike others, there's no transparent plastic so the candles are not visible and this makes the stuff attractive. Deserves 5 stars but still I'm giving 4 stars because the customer service is below average, had to call customer care a good number of times to install the product, and finally the technician came more than 48 hours of intimation. If staying in Delhi I had to face this kind of problem, I wonder how problematic it would be to install/service the product in small cities!